Customereye

Dial A Vet

Veterinary & Pet Servicesdialavet.com.au

Review data last updated .

Based on public reviews and response behavior.

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79 reviews over 1,442 days (about 1.7 per month). Busiest month: 10% of reviews. Languages: en 100%.

Overall Score

80/100
−33.3 vs. last month4.92 ★ average rating · 79 reviews
80/100 from 79 reviews over 14 months, limited confidence.

Veterinary & Pet Services average: score 66.3, rating 4.42 stars, reply rate 36.3%, over 268 ranked companies · benchmark 6 Oct 2026

Score

80.2

Industry average 66.3

13.9 above average

Rating

4.92

Industry average 4.42

0.50 above average

Reply rate

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Industry average 36.3%

not measured

Competitive Performance Rank

Among ranked Veterinary & Pet Services companies

#45of 268 ranked in Veterinary & Pet Services
Top 17% · Top Tier
#1 (best)#268 (worst)
#43Peer
#44Peer
#45This company
#46Peer
#47Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

95% of reviews positive, 5% negative

95%
positive
  • Positive95%
  • Neutral0%
  • Negative5%

Sentiment Balance

Covering August 2026 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Product Quality
Hidden
Loyalty
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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