Customereye

Darnall Education & Sports Academy (DESA)

Entertainment & Eventsdesa.org.uk

Review data last updated .

Based on public reviews and response behavior.

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58 reviews over 666 days (about 2.6 per month). Busiest month: 50% of reviews — one month dominates this sample. Languages: en 100%.

Overall Score

78/100
4.90 ★ average rating · 58 reviews
78/100 from 58 reviews over 5 months, limited confidence. one month holds 50% of the reviews.

Entertainment & Events average: score 59.7, rating 4.06 stars, reply rate 34.9%, over 991 ranked companies · benchmark 6 Oct 2026

Score

78.4

Industry average 59.7

18.7 above average

Rating

4.90

Industry average 4.06

0.84 above average

Reply rate

—

Industry average 34.9%

not measured

Competitive Performance Rank

Among ranked Entertainment & Events companies

#130of 991 ranked in Entertainment & Events
Top 13% · Top Tier
#1 (best)#991 (worst)
#128Peer
#129Peer
#130This company
#131Peer
#132Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

100% of reviews positive, 0% negative

100%
positive
  • Positive100%
  • Neutral0%
  • Negative0%

Sentiment Balance

Covering September 2026 — 10 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Product Quality
Hidden
Customer Support
Hidden
Loyalty
Hidden
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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