Customereye

Deadsweet

Food & Beverage • United Kingdomdeadsweet.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

59/100
+12.2 vs. last month4.78 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#156of 551
Top 28% · Upper Half
#1 (best)#551 (worst)
#154Peer
#155Peer
#156This company
#157Peer
#158Peer

Overall Customer Sentiment

Above Average

94% of reviews positive, 6% negative

94%
positive
  • Positive94%
  • Neutral0%
  • Negative6%

Sentiment Balance

Covering May 2022 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 597 reviews across the months with enough data to chart reliably (min 3/month), most recent: May 2022.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
24.1%
Product Quality
23.4%
Loyalty
15.2%
Customer Support
13.1%
Response Speed
12.2%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM32/100
32/100
signal score
  • Built from a negative-review share of 17.0% across this company's analyzed reviews.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
89.8%
4
4.2%
3
2.5%
2
1.3%
1
2.2%

Based on 600 analyzed reviews. Sentiment is slipping: 71.4% of reviews in the last three months were positive, compared with 96.8% in the three months before that.

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