Based on public reviews and response behavior.
75 reviews over 2,893 days (about 0.8 per month). Busiest month: 9% of reviews. Languages: en 100%.
Tools & Equipment average: score 60.6, rating 4.35 stars, reply rate 20.7%, over 23 ranked companies · benchmark 19 Oct 2026
Score
36.9
Industry average 60.6
23.7 below average
Rating
1.53
Industry average 4.35
2.82 below average
Reply rate
—
Industry average 20.7%
not measured
Among ranked Tools & Equipment companies
Only companies with enough recent, scoreable reviews are ranked.
24% of reviews positive, 75% negative
Covering June 2026 — 7 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes extracted from 75 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 23 ranked companies in Tools & Equipment (benchmark 19 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around product quality scores -0.454 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 36.9 sits in the bottom quarter of about 23 ranked Tools & Equipment companies (25th percentile: 52, median: 62). The weakest topic and the reply rate are the two levers that move this score fastest.
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