Based on public reviews and response behavior.
96 reviews over 2,976 days (about 1 per month). Busiest month: 13% of reviews. Languages: en 100%.
Shipping & Delivery average: score 53.7, rating 3.76 stars, reply rate 36.3%, over 401 ranked companies · benchmark 6 Oct 2026
Score
75.0
Industry average 53.7
21.3 above average
Rating
4.29
Industry average 3.76
0.53 above average
Reply rate
—
Industry average 36.3%
not measured
Among ranked Shipping & Delivery companies
Only companies with enough recent, scoreable reviews are ranked.
79% of reviews positive, 20% negative
Covering May 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 96 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 401 ranked companies in Shipping & Delivery (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 75.0 places the company in the top quarter of about 400 ranked Shipping & Delivery companies (75th percentile: 69). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
"Customer Support" is the strongest recurring theme in the reviews: 77 mentions with a sentiment score of 85.55/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
