Customereye

Concrete Lab

Construction & Industrialconcretelab.co.uk

Review data last updated .

Based on public reviews and response behavior.

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93 reviews over 2,002 days (about 1.4 per month). Busiest month: 10% of reviews. Languages: en 100%.

Overall Score

75/100
4.59 ★ average rating · 93 reviews
75/100 from 93 reviews over 11 months, limited confidence.

Construction & Industrial average: score 65.5, rating 4.55 stars, reply rate 45.7%, over 1,766 ranked companies · benchmark 8 Oct 2026

Score

75.4

Industry average 65.5

9.9 above average

Rating

4.59

Industry average 4.55

0.04 above average

Reply rate

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Industry average 45.7%

not measured

Competitive Performance Rank

Among ranked Construction & Industrial companies

#462of 1766 ranked in Construction & Industrial
Top 26% · Upper Half
#1 (best)#1766 (worst)
#460Peer
#461Peer
#462This company
#463Peer
#464Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

87% of reviews positive, 12% negative

87%
positive
  • Positive87%
  • Neutral1%
  • Negative12%

Sentiment Balance

Covering October 2023 — 4 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Pricing
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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