Based on public reviews and response behavior.
100 reviews over 618 days (about 4.9 per month). Busiest month: 16% of reviews. Languages: en 87%, it 9%, de 2%.
Fraud & Illegal Services average: score 38.8, rating 2.45 stars, reply rate 16.2%, over 160 ranked companies · benchmark 12 Oct 2026
Score
70.5
Industry average 38.8
31.7 above average
Rating
4.55
Industry average 2.45
2.10 above average
Reply rate
—
Industry average 16.2%
not measured
Among ranked Fraud & Illegal Services companies
Only companies with enough recent, scoreable reviews are ranked.
83% of reviews positive, 15% negative
Covering May 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 160 ranked companies in Fraud & Illegal Services (benchmark 12 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.206 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 70.5 places the company in the top quarter of about 160 ranked Fraud & Illegal Services companies (75th percentile: 51). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
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