Customereye

Caroobi

Automotive & Mobility • Germanycaroobi.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

57/100
+33.3 vs. last month4.82 ★ average rating · 51 reviews

Competitive Performance Rank

Among fully-analyzed Automotive & Mobility companies

#68of 265
Top 26% · Upper Half
#1 (best)#265 (worst)
#66Peer
#67Peer
#68This company
#69Peer
#70Peer

Overall Customer Sentiment

Above Average

77% of reviews positive, 22% negative

77%
positive
  • Positive77%
  • Neutral2%
  • Negative22%

Sentiment Balance

Covering May 2019 — 5 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 38 reviews across the months with enough data to chart reliably (min 3/month), most recent: May 2019.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
26.6%
Loyalty
17.4%
Response Speed
15.6%
Product Quality
13.8%
Pricing
9.2%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW22/100
22/100
signal score
  • Built from a negative-review share of 21.6% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
88.2%
4
9.8%
3
0.0%
2
0.0%
1
2.0%

Based on 51 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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