Based on public reviews and response behavior.
52 reviews over 472 days (about 3.4 per month). Busiest month: 48% of reviews. Languages: fr 56%, en 39%, it 6%.
Fraud & Illegal Services average: score 38.8, rating 2.45 stars, reply rate 16.2%, over 160 ranked companies · benchmark 12 Oct 2026
Score
36.0
Industry average 38.8
2.8 below average
Rating
3.13
Industry average 2.45
0.68 above average
Reply rate
—
Industry average 16.2%
not measured
Among ranked Fraud & Illegal Services companies
Only companies with enough recent, scoreable reviews are ranked.
54% of reviews positive, 46% negative
Covering May 2025 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Based on 3 months of reviews, too short to read a trend
Reviews are mostly in French
Share of theme mentions
Themes extracted from 52 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 160 ranked companies in Fraud & Illegal Services (benchmark 12 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.793 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 0% of reviews against an industry average of 16%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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