Based on public reviews and response behavior.
91 reviews over 1,710 days (about 1.6 per month). Busiest month: 9% of reviews. Languages: en 100%.
Schools & Academic Education average: score 68.1, rating 4.53 stars, reply rate 38.3%, over 1,424 ranked companies · benchmark 8 Oct 2026
Score
71.7
Industry average 68.1
3.6 above average
Rating
4.53
Industry average 4.53
in line with average
Reply rate
—
Industry average 38.3%
not measured
Among ranked Schools & Academic Education companies
Only companies with enough recent, scoreable reviews are ranked.
88% of reviews positive, 11% negative
Covering July 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.
Share of theme mentions
Themes extracted from 91 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,424 ranked companies in Schools & Academic Education (benchmark 8 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.214 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.789). Review the worst months in the trend data to identify specific operational or product issues.
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