Customereye

Alensa.ie

Healthcare & Medicalalensa.ie

Review data last updated .

Based on public reviews and response behavior.

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130 reviews over 344 days (about 12 per month). Busiest month: 12% of reviews. Languages: en 99%, pl 1%, ru 1%.

Overall Score

87/100
−2.4 vs. last month4.62 ★ average rating · 130 reviews
87/100 from 130 reviews over 12 months, moderate confidence.

Healthcare & Medical average: score 63.5, rating 4.32 stars, reply rate 44.6%, over 2,752 ranked companies · benchmark 6 Oct 2026

Score

87.3

Industry average 63.5

23.8 above average

Rating

4.62

Industry average 4.32

0.30 above average

Reply rate

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Industry average 44.6%

not measured

Competitive Performance Rank

Among ranked Healthcare & Medical companies

#199of 2752 ranked in Healthcare & Medical
Top 7% · Top Tier
#1 (best)#2752 (worst)
#197Peer
#198Peer
#199This company
#200Peer
#201Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

81% of reviews positive, 20% negative

81%
positive
  • Positive81%
  • Neutral0%
  • Negative20%

Sentiment Balance

Covering September 2026 — 14 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 64% of reviews in this period, with 36% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Response Speed
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Product Quality
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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