Customereye

ADS Sports Eyewear

General Retail & Marketplaces • United Statesadseyewear.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

58/100
4.66 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed General Retail & Marketplaces companies

#98of 359
Top 27% · Upper Half
#1 (best)#359 (worst)
#96Peer
#97Peer
#98This company
#99Peer
#100Peer

Overall Customer Sentiment

Above Average

86% of reviews positive, 12% negative

86%
positive
  • Positive86%
  • Neutral3%
  • Negative12%

Sentiment Balance

Covering May 2019 — 6 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 582 reviews across the months with enough data to chart reliably (min 3/month), most recent: May 2019.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
18.5%
Product Quality
16.5%
Customer Support
15.6%
Loyalty
13.2%
Response Speed
10.8%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW8/100
8/100
signal score
  • Built from a negative-review share of 14.0% across this company's analyzed reviews.
  • 2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
83.3%
4
8.3%
3
3.2%
2
1.3%
1
3.8%

Based on 600 analyzed reviews. Sentiment is improving: 33.3% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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