Company insights

Professional Serviceszemez.io

Review data last updated August 10, 2026.

Request Custom AnalysisSign up free to see everything

Based on public reviews and response behavior.

Overall Score

56/100

−20.0 vs. last month4.90 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Professional Services companies

#231of 517

Top 45% · Upper Half

#1 (best)#517 (worst)

#229Peer

#230Peer

#231This company

#232Peer

#233Peer

Overall Customer Sentiment

Above Average

88% of reviews positive, 11% negative

88%

positive

Positive88%
Neutral1%
Negative11%

Sentiment Balance

Covering July 2023 — 5 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 576 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2023.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

29.9%

Problem Resolution

17.9%

Product Quality

14.5%

Response Speed

14.5%

Loyalty

8.4%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM37/100

37/100

signal score

•Built from a negative-review share of 22.0% across this company's analyzed reviews.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating

5★

96.2%

4★

1.7%

3★

0.0%

2★

0.2%

1★

2.0%

Based on 600 analyzed reviews. Sentiment is slipping: 33.3% of reviews in the last three months were positive, compared with 50.0% in the three months before that.

Unlock full insights