Customereye

Your Keto Diet

Healthcare & Medical • United Statesyourketo.diet

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

40/100
3.71 ★ average rating · 356 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#578of 615
Top 94% · Bottom Tier
#1 (best)#615 (worst)
#576Peer
#577Peer
#578This company
#579Peer
#580Peer

Overall Customer Sentiment

Below Average

57% of reviews positive, 40% negative

57%
positive
  • Positive57%
  • Neutral3%
  • Negative40%

Sentiment Balance

Covering September 2024 — 5 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 336 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
16.8%
Pricing
16.1%
Product Quality
14.2%
Loyalty
13.2%
Communication
11.1%

Most feedback concerns Customer Support.

The most common complaint theme is Customer Support, making up 16.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH53/100
53/100
signal score
  • Built from a negative-review share of 43.0% across this company's analyzed reviews.
  • 16 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.7avg rating
5
60.1%
4
8.1%
3
2.5%
2
1.4%
1
27.8%

Based on 356 analyzed reviews. Sentiment is improving: 50.0% of reviews in the last three months were positive, compared with 38.1% in the three months before that.

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