Customereye

Yabby Casino

Gambling & Betting • Costa Ricayabbycasino.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

52/100
+41.3 vs. last month3.81 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Gambling & Betting companies

#51of 91
Top 56% · Mid Pack
#1 (best)#91 (worst)
#49Peer
#50Peer
#51This company
#52Peer
#53Peer

Overall Customer Sentiment

Mid Pack

79% of reviews positive, 19% negative

79%
positive
  • Positive79%
  • Neutral1%
  • Negative19%

Sentiment Balance

Covering September 2024 — 9 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 11% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Response Speed
19.7%
Customer Support
16.4%
Loyalty
15.7%
Product Quality
12.7%
Pricing
10.2%

Most feedback concerns Response Speed.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM36/100
36/100
signal score
  • Built from a negative-review share of 28.0% across this company's analyzed reviews.
  • 9 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.8avg rating
5
64.5%
4
6.0%
3
1.3%
2
2.5%
1
25.7%

Based on 600 analyzed reviews. Sentiment is improving: 30.0% of reviews in the last three months were positive, compared with 23.5% in the three months before that.

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