tombola bingo

Gambling & Betting • United Kingdomwww.tombola.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

51/100

+22.0 vs. last month3.40 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Gambling & Betting companies

#55of 91

Top 60% · Mid Pack

#1 (best)#91 (worst)

#53Peer

#54Peer

#55This company

#56Peer

#57Peer

Overall Customer Sentiment

Mid Pack

79% of reviews positive, 21% negative

79%

positive

Positive79%
Neutral0%
Negative21%

Sentiment Balance

Covering November 2024 — 77 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 599 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Loyalty

21.2%

Pricing

16.4%

Customer Support

15.6%

Product Quality

15.5%

Response Speed

7.9%

Most feedback concerns Loyalty.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH70/100

70/100

signal score

•Built from a negative-review share of 34.7% across this company's analyzed reviews.
•11 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.4avg rating

5★

52.3%

4★

5.5%

3★

4.3%

2★

5.2%

1★

32.7%

Based on 600 analyzed reviews. Sentiment is slipping: 51.0% of reviews in the last three months were positive, compared with 57.7% in the three months before that.

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