Based on public reviews and response behavior.
Among fully-analyzed Gambling & Betting companies
41% of reviews positive, 57% negative
Covering March 2018 — 10 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 20% of reviews in this period, with 80% negative and 0% neutral.
Showing 139 reviews across the months with enough data to chart reliably (min 3/month), most recent: March 2018.
Sentiment has been holding steady over the period shown.
Share of theme mentions
Most feedback concerns Loyalty.
The most common complaint theme is Loyalty, making up 18.6% of all theme mentions.
Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.
Star split and recent-versus-earlier sentiment.
Based on 140 analyzed reviews. Sentiment is holding steady: 18.8% of reviews in the last three months were positive, compared with 14.3% in the three months before that.