Savage X Fenty

Beauty & Wellness • USwww.savagex.com

Review data last updated July 3, 2026.

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Based on public reviews and response behavior.

Overall Score

58/100

−13.6 vs. last month4.28 ★ average rating · 1,126 reviews

Competitive Performance Rank

Among fully-analyzed Beauty & Wellness companies

#150of 351

Top 43% · Upper Half

#1 (best)#351 (worst)

#148Peer

#149Peer

#150This company

#151Peer

#152Peer

Overall Customer Sentiment

Above Average

75% of reviews positive, 23% negative

75%

positive

Positive75%
Neutral2%
Negative23%

Sentiment Balance

Covering August 2026 — 11 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 64% of reviews in this period, with 36% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,126 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

21.3%

Onboarding

17.1%

Pricing

15.2%

Delivery Shipping

11.4%

Loyalty

11.1%

Most feedback concerns Product Quality.

The most common complaint theme is Communication, making up 2.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM35/100

35/100

signal score

•Built from a negative-review share of 22.5% across this company's analyzed reviews.
•6 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.3avg rating

5★

74.2%

4★

5.7%

3★

5.3%

2★

3.2%

1★

11.6%

Based on 1,126 analyzed reviews. Sentiment is holding steady: 80.8% of reviews in the last three months were positive, compared with 85.2% in the three months before that.

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