Rtdiagnostics

Healthcare & Medical • United Kingdomwww.rtdiagnostics.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

23/100

−20.0 vs. last month1.67 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#614of 615

Top 100% · Bottom Tier

#1 (best)#615 (worst)

#611Peer

#612Peer

#613Peer

#614This company

#615Peer

Overall Customer Sentiment

Below Average

24% of reviews positive, 74% negative

24%

positive

Positive24%
Neutral3%
Negative74%

Sentiment Balance

Covering October 2021 — 5 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 599 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2021.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Communication

18.4%

Delivery Shipping

16.3%

Customer Support

14.6%

Loyalty

14.1%

Response Speed

13.5%

Most feedback concerns Communication.

The most common complaint theme is Communication, making up 18.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH100/100

100/100

signal score

•Built from a negative-review share of 73.7% across this company's analyzed reviews.
•21 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

1.7avg rating

5★

10.7%

4★

5.0%

3★

2.3%

2★

4.5%

1★

77.5%

Based on 600 analyzed reviews. Sentiment is slipping: 0.0% of reviews in the last three months were positive, compared with 18.3% in the three months before that.

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