Customereye

Office of Water Services (Ofwat)

Finance & Insurancewww.ofwat.gov.uk

Review data last updated .

Based on public reviews and response behavior.

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65 reviews over 2,006 days (about 1 per month). Busiest month: 12% of reviews. Languages: en 100%.

Overall Score

24/100
1.06 ★ average rating · 65 reviews

Competitive Performance Rank

Among fully-analyzed Finance & Insurance companies

#1001of 1032
Top 97% · Bottom Tier
#1 (best)#1032 (worst)
#999Peer
#1000Peer
#1001This company
#1002Peer
#1003Peer

83 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Below Average

29% of reviews positive, 69% negative

29%
positive
  • Positive29%
  • Neutral2%
  • Negative69%

Sentiment Balance

Covering January 2026 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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