Customereye

NYSEG

Energy & Utilitieswww.nyseg.com

Review data last updated .

Based on public reviews and response behavior.

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55 reviews over 2,560 days (about 0.7 per month). Busiest month: 7% of reviews. Languages: en 98%, unknown 2%.

Overall Score

25/100
+37.5 vs. last month1.29 ★ average rating · 55 reviews

Competitive Performance Rank

Among fully-analyzed Energy & Utilities companies

#618of 643
Top 96% · Bottom Tier
#1 (best)#643 (worst)
#616Peer
#617Peer
#618This company
#619Peer
#620Peer

63 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Below Average

31% of reviews positive, 64% negative

31%
positive
  • Positive31%
  • Neutral5%
  • Negative64%

Sentiment Balance

Covering October 2025 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 50% negative and 25% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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