Malmö Musikaffär

Hobbies & Arts • Swedenwww.malmomusikaffar.com

Review data last updated August 14, 2026.

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Based on public reviews and response behavior.

Overall Score

49/100

−20.0 vs. last month4.90 ★ average rating · 59 reviews

Competitive Performance Rank

Among fully-analyzed Hobbies & Arts companies

#408of 467

Top 87% · Bottom Tier

#1 (best)#467 (worst)

#406Peer

#407Peer

#408This company

#409Peer

#410Peer

Overall Customer Sentiment

Below Average

34% of reviews positive, 66% negative

34%

positive

Positive34%
Neutral0%
Negative66%

Sentiment Balance

Covering July 2026 — 7 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 40 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

42.1%

Delivery Shipping

26.3%

Response Speed

18.4%

Pricing

13.2%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH66/100

66/100

signal score

•Built from a negative-review share of 66.1% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating

5★

94.9%

4★

3.4%

3★

0.0%

2★

0.0%

1★

1.7%

Based on 59 analyzed reviews. Sentiment is holding steady: 97.1% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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