Dealextreme

Appliances & Home Electronicswww.dealextreme.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

33/100

3.15 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Appliances & Home Electronics companies

#183of 189

Top 97% · Bottom Tier

#1 (best)#189 (worst)

#181Peer

#182Peer

#183This company

#184Peer

#185Peer

Overall Customer Sentiment

Below Average

44% of reviews positive, 54% negative

44%

positive

Positive44%
Neutral2%
Negative54%

Sentiment Balance

Covering October 2020 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 571 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2020.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

19.8%

Pricing

14.1%

Customer Support

12.8%

Loyalty

11.9%

Product Quality

10.8%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 19.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH67/100

67/100

signal score

•Built from a negative-review share of 47.3% across this company's analyzed reviews.
•10 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.1avg rating

5★

40.7%

4★

14.5%

3★

3.2%

2★

2.5%

1★

39.2%

Based on 600 analyzed reviews. Sentiment is holding steady: 0.0% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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