Bwin

Gambling & Bettingwww.bwin.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

29/100

−9.6 vs. last month1.38 ★ average rating · 362 reviews

Competitive Performance Rank

Among fully-analyzed Gambling & Betting companies

#91of 91

Top 100% · Bottom Tier

#1 (best)#91 (worst)

#87Peer

#88Peer

#89Peer

#90Peer

#91This company

Overall Customer Sentiment

Below Average

36% of reviews positive, 63% negative

36%

positive

Positive36%
Neutral1%
Negative63%

Sentiment Balance

Covering September 2024 — 12 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 324 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Pricing

22.9%

Loyalty

18.1%

Customer Support

14.9%

Communication

10.5%

Response Speed

8.4%

Most feedback concerns Pricing.

The most common complaint theme is Pricing, making up 22.9% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH84/100

84/100

signal score

•Built from a negative-review share of 63.7% across this company's analyzed reviews.
•23 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

1.4avg rating

5★

5.2%

4★

3.6%

3★

2.5%

2★

1.1%

1★

87.6%

Based on 362 analyzed reviews. Sentiment is holding steady: 0.0% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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