Customereye

BillyBlæk ApS

Printing & Signage • United Stateswww.billyblaek.dk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

38/100
4.70 ★ average rating · 40 reviews

Competitive Performance Rank

Among fully-analyzed Printing & Signage companies

#231of 232
Top 100% · Bottom Tier
#1 (best)#232 (worst)
#228Peer
#229Peer
#230Peer
#231This company
#232Peer

Overall Customer Sentiment

Below Average

38% of reviews positive, 58% negative

38%
positive
  • Positive38%
  • Neutral5%
  • Negative57%

Sentiment Balance

Covering June 2026 — 15 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 13% of reviews in this period, with 73% negative and 13% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 20 reviews across the months with enough data to chart reliably (min 3/month), most recent: June 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
28.6%
Delivery Shipping
28.6%
Response Speed
25.0%
Pricing
17.9%

Most feedback concerns Customer Support.

The most common complaint theme is Customer Support, making up 28.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH58/100
58/100
signal score
  • Built from a negative-review share of 57.5% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
87.5%
4
5.0%
3
2.5%
2
0.0%
1
5.0%

Based on 40 analyzed reviews. Sentiment is holding steady: 95.2% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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