Based on public reviews and response behavior.
Among fully-analyzed Tech & Electronics companies
21% of reviews positive, 80% negative
Covering January 2018 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 60% negative and 0% neutral.
Showing 11 reviews across the months with enough data to chart reliably (min 3/month), most recent: January 2018.
Sentiment has been holding steady over the period shown.
Share of theme mentions
Most feedback concerns Product Quality.
The most common complaint theme is Customer Support, making up 26.1% of all theme mentions.
Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.
Star split and recent-versus-earlier sentiment.
Based on 44 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.