Customereye

888sport

Gambling & Betting • Gibraltarwww.888sport.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

Overall Score

29/100
+27.7 vs. last month1.26 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Gambling & Betting companies

#89of 91
Top 98% · Bottom Tier
#1 (best)#91 (worst)
#87Peer
#88Peer
#89This company
#90Peer
#91Peer

Overall Customer Sentiment

Below Average

37% of reviews positive, 61% negative

37%
positive
  • Positive37%
  • Neutral3%
  • Negative61%

Sentiment Balance

Covering November 2024 — 9 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 44% of reviews in this period, with 44% negative and 11% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
18.8%
Communication
16.7%
Pricing
16.3%
Loyalty
12.6%
Response Speed
9.2%

Most feedback concerns Customer Support.

The most common complaint theme is Customer Support, making up 18.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH69/100
69/100
signal score
  • Built from a negative-review share of 48.7% across this company's analyzed reviews.
  • 17 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

1.3avg rating
5
3.7%
4
2.0%
3
0.8%
2
3.5%
1
90.0%

Based on 600 analyzed reviews. Sentiment is holding steady: 3.2% of reviews in the last three months were positive, compared with 4.8% in the three months before that.

Unlock full insights

Sign up to view detailed data and analysis