Wingo

Airlines & Aviationwingo.skytrax-import

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

14/100

1.30 ★ average rating · 33 reviews

Competitive Performance Rank

Among fully-analyzed Airlines & Aviation companies

#39of 41

Top 95% · Bottom Tier

#1 (best)#41 (worst)

#37Peer

#38Peer

#39This company

#40Peer

#41Peer

Overall Customer Sentiment

Below Average

15% of reviews positive, 85% negative

15%

positive

Positive15%
Neutral0%
Negative85%

Sentiment Trend Over Time

Reviews (Count)

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

20.8%

Pricing

17.6%

Loyalty

16.8%

Product Quality

11.2%

Response Speed

11.2%

Most feedback concerns Customer Support.

The most common complaint theme is Customer Support, making up 20.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH87/100

87/100

signal score

•Built from a negative-review share of 84.8% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

1.3avg rating

5★

3.0%

4★

3.0%

3★

0.0%

2★

6.1%

1★

87.9%

Based on 33 analyzed reviews. Sentiment is holding steady: 0.0% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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