Customereye

Tuimeilibre

Computers & Hardware • Spaintuimeilibre.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

31/100
3.54 ★ average rating · 92 reviews

Competitive Performance Rank

Among fully-analyzed Computers & Hardware companies

#124of 127
Top 98% · Bottom Tier
#1 (best)#127 (worst)
#122Peer
#123Peer
#124This company
#125Peer
#126Peer

Overall Customer Sentiment

Below Average

34% of reviews positive, 64% negative

34%
positive
  • Positive34%
  • Neutral2%
  • Negative64%

Sentiment Balance

Covering April 2024 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 51 reviews across the months with enough data to chart reliably (min 3/month), most recent: April 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
20.2%
Product Quality
15.3%
Pricing
13.8%
Response Speed
13.3%
Communication
12.3%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 20.2% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH85/100
85/100
signal score
  • Built from a negative-review share of 64.0% across this company's analyzed reviews.
  • 3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.5avg rating
5
58.7%
4
4.3%
3
3.3%
2
0.0%
1
33.7%

Based on 92 analyzed reviews. Sentiment is slipping: 0.0% of reviews in the last three months were positive, compared with 11.1% in the three months before that.

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