TodayIsTheDay

Beauty & Wellness • United Statestodayistheday.app

Review data last updated August 12, 2026.

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Based on public reviews and response behavior.

Overall Score

51/100

−5.6 vs. last month3.14 ★ average rating · 999 reviews

Competitive Performance Rank

Among fully-analyzed Beauty & Wellness companies

#261of 351

Top 74% · Mid Pack

#1 (best)#351 (worst)

#259Peer

#260Peer

#261This company

#262Peer

#263Peer

Overall Customer Sentiment

Mid Pack

43% of reviews positive, 55% negative

43%

positive

Positive43%
Neutral2%
Negative55%

Sentiment Balance

Covering July 2026 — 46 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 37% of reviews in this period, with 59% negative and 4% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 999 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

19.9%

Pricing

17.5%

Communication

13.3%

Loyalty

11.7%

Problem Resolution

8.0%

Most feedback concerns Customer Support.

The most common complaint theme is Customer Support, making up 19.9% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH90/100

90/100

signal score

•Built from a negative-review share of 55.1% across this company's analyzed reviews.
•32 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.1avg rating

5★

37.9%

4★

19.6%

3★

1.3%

2★

0.6%

1★

40.5%

Based on 999 analyzed reviews. Sentiment is slipping: 50.5% of reviews in the last three months were positive, compared with 60.9% in the three months before that.

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