Customereye

The Forex Funder

Professional Certification & Skills • United Kingdomtheforexfunder.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

33/100
−18.8 vs. last month2.23 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Professional Certification & Skills companies

#274of 281
Top 98% · Bottom Tier
#1 (best)#281 (worst)
#272Peer
#273Peer
#274This company
#275Peer
#276Peer

Overall Customer Sentiment

Below Average

45% of reviews positive, 54% negative

45%
positive
  • Positive45%
  • Neutral1%
  • Negative54%

Sentiment Balance

Covering November 2024 — 6 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
23.4%
Response Speed
14.2%
Communication
12.2%
Loyalty
11.3%
Pricing
10.5%

Most feedback concerns Customer Support.

The most common complaint theme is Customer Support, making up 23.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH88/100
88/100
signal score
  • Built from a negative-review share of 52.7% across this company's analyzed reviews.
  • 11 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

2.2avg rating
5
25.7%
4
2.2%
3
6.0%
2
1.5%
1
64.7%

Based on 600 analyzed reviews. Sentiment is slipping: 0.0% of reviews in the last three months were positive, compared with 32.9% in the three months before that.

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