Customereye

Techno Systems

Schools & Academic Education • United Kingdomtechnosystems.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

55/100
+7.1 vs. last month4.82 ★ average rating · 501 reviews

Competitive Performance Rank

Among fully-analyzed Schools & Academic Education companies

#129of 203
Top 64% · Mid Pack
#1 (best)#203 (worst)
#127Peer
#128Peer
#129This company
#130Peer
#131Peer

Overall Customer Sentiment

Mid Pack

87% of reviews positive, 12% negative

87%
positive
  • Positive87%
  • Neutral1%
  • Negative12%

Sentiment Balance

Covering December 2023 — 7 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 57% of reviews in this period, with 43% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 491 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2023.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
18.9%
Product Quality
16.2%
Customer Support
14.5%
Response Speed
13.5%
Loyalty
12.3%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW10/100
10/100
signal score
  • Built from a negative-review share of 19.7% across this company's analyzed reviews.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
90.8%
4
5.6%
3
0.4%
2
1.0%
1
2.2%

Based on 501 analyzed reviews. Sentiment is improving: 100.0% of reviews in the last three months were positive, compared with 66.7% in the three months before that.

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