Simply Antivirus

Software & Web Services • United Kingdomsimplyantivirus.co.uk

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

52/100

+6.2 vs. last month4.95 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Software & Web Services companies

#177of 363

Top 49% · Upper Half

#1 (best)#363 (worst)

#175Peer

#176Peer

#177This company

#178Peer

#179Peer

Overall Customer Sentiment

Above Average

82% of reviews positive, 17% negative

82%

positive

Positive82%
Neutral2%
Negative17%

Sentiment Balance

Covering November 2024 — 29 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 76% of reviews in this period, with 21% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Pricing

16.1%

Loyalty

14.0%

Onboarding

14.0%

Product Quality

13.1%

Customer Support

11.6%

Most feedback concerns Pricing.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM35/100

35/100

signal score

•Built from a negative-review share of 33.0% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

5.0avg rating

5★

96.0%

4★

3.2%

3★

0.7%

2★

0.0%

1★

0.2%

Based on 600 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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