Shine Bathroom

Software & Web Services • United Statesshinebathroom.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

35/100

2.42 ★ average rating · 556 reviews

Competitive Performance Rank

Among fully-analyzed Software & Web Services companies

#349of 363

Top 96% · Bottom Tier

#1 (best)#363 (worst)

#347Peer

#348Peer

#349This company

#350Peer

#351Peer

Overall Customer Sentiment

Below Average

45% of reviews positive, 54% negative

45%

positive

Positive45%
Neutral1%
Negative54%

Sentiment Balance

Covering October 2022 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 541 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2022.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

17.1%

Delivery Shipping

13.3%

Communication

11.5%

Loyalty

11.1%

Pricing

10.4%

Most feedback concerns Customer Support.

The most common complaint theme is Customer Support, making up 17.1% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH74/100

74/100

signal score

•Built from a negative-review share of 54.3% across this company's analyzed reviews.
•12 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

2.4avg rating

5★

22.1%

4★

12.6%

3★

4.7%

2★

6.3%

1★

54.3%

Based on 556 analyzed reviews. Sentiment is holding steady: 0.0% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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