Customereye

Sepiia

Apparel & Fashion • Spainsepiia.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

46/100
4.56 ★ average rating · 43 reviews

Competitive Performance Rank

Among fully-analyzed Apparel & Fashion companies

#260of 330
Top 79% · Bottom Tier
#1 (best)#330 (worst)
#258Peer
#259Peer
#260This company
#261Peer
#262Peer

Overall Customer Sentiment

Below Average

63% of reviews positive, 33% negative

63%
positive
  • Positive63%
  • Neutral5%
  • Negative33%

Sentiment Balance

Covering May 2023 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 7 reviews across the months with enough data to chart reliably (min 3/month), most recent: May 2023.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
33.8%
Delivery Shipping
18.2%
Customer Support
14.3%
Loyalty
13.0%
Response Speed
11.7%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM46/100
46/100
signal score
  • Built from a negative-review share of 46.2% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating
5
76.7%
4
14.0%
3
2.3%
2
2.3%
1
4.7%

Based on 43 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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