Customereye

SECONDA STRADA

Apparel & Fashion • Italysecondastrada.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

31/100
3.92 ★ average rating · 40 reviews

Competitive Performance Rank

Among fully-analyzed Apparel & Fashion companies

#322of 330
Top 98% · Bottom Tier
#1 (best)#330 (worst)
#320Peer
#321Peer
#322This company
#323Peer
#324Peer

Overall Customer Sentiment

Below Average

28% of reviews positive, 73% negative

28%
positive
  • Positive28%
  • Neutral0%
  • Negative73%

Sentiment Balance

Covering December 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 21 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Pricing
50.0%
Delivery Shipping
50.0%

Most feedback concerns Pricing.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH63/100
63/100
signal score
  • Built from a negative-review share of 72.5% across this company's analyzed reviews.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.9avg rating
5
65.0%
4
10.0%
3
0.0%
2
2.5%
1
22.5%

Based on 40 analyzed reviews. Sentiment is improving: 50.0% of reviews in the last three months were positive, compared with 42.9% in the three months before that.

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