Customereye

Scottish Water

Energy & Utilitiesscottishwater.co.uk

Review data last updated .

Based on public reviews and response behavior.

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93 reviews over 2,291 days (about 1.2 per month). Busiest month: 4% of reviews. Languages: en 100%.

Overall Score

35/100
−8.3 vs. last month3.02 ★ average rating · 93 reviews

Competitive Performance Rank

Among fully-analyzed Energy & Utilities companies

#587of 643
Top 91% · Bottom Tier
#1 (best)#643 (worst)
#585Peer
#586Peer
#587This company
#588Peer
#589Peer

63 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Below Average

52% of reviews positive, 48% negative

52%
positive
  • Positive52%
  • Neutral0%
  • Negative48%

Sentiment Balance

Covering August 2026 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

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