Roobet

Gambling & Betting • United Kingdomroobet.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

55/100

−1.5 vs. last month4.49 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Gambling & Betting companies

#41of 91

Top 45% · Upper Half

#1 (best)#91 (worst)

#39Peer

#40Peer

#41This company

#42Peer

#43Peer

Overall Customer Sentiment

Above Average

85% of reviews positive, 14% negative

85%

positive

Positive85%
Neutral1%
Negative14%

Sentiment Balance

Covering November 2024 — 59 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 76% of reviews in this period, with 22% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 599 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

28.9%

Product Quality

15.9%

Loyalty

15.2%

Response Speed

13.7%

Problem Resolution

9.8%

Most feedback concerns Customer Support.

The most common complaint theme is Delivery Shipping, making up 1.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM38/100

38/100

signal score

•Built from a negative-review share of 30.0% across this company's analyzed reviews.
•4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating

5★

85.8%

4★

1.3%

3★

0.5%

2★

0.5%

1★

11.8%

Based on 600 analyzed reviews. Sentiment is holding steady: 81.0% of reviews in the last three months were positive, compared with 79.3% in the three months before that.

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