Qualtry

Hobbies & Arts • United Statesqualtry.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

57/100

−16.7 vs. last month3.64 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Hobbies & Arts companies

#210of 467

Top 45% · Upper Half

#1 (best)#467 (worst)

#208Peer

#209Peer

#210This company

#211Peer

#212Peer

Overall Customer Sentiment

Above Average

61% of reviews positive, 37% negative

61%

positive

Positive61%
Neutral2%
Negative37%

Sentiment Balance

Covering March 2024 — 7 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 43% of reviews in this period, with 43% negative and 14% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 575 reviews across the months with enough data to chart reliably (min 3/month), most recent: March 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

25.0%

Product Quality

17.9%

Loyalty

10.3%

Customer Support

10.2%

Response Speed

9.7%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 25.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH63/100

63/100

signal score

•Built from a negative-review share of 46.3% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.6avg rating

5★

52.5%

4★

10.5%

3★

8.0%

2★

6.7%

1★

22.3%

Based on 600 analyzed reviews. Sentiment is slipping: 61.1% of reviews in the last three months were positive, compared with 68.8% in the three months before that.

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