Customereye

Pure Spectrum CBD

Beauty & Wellness • United Statespurespectrumcbd.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

68/100
4.75 ★ average rating · 418 reviews

Competitive Performance Rank

Among fully-analyzed Beauty & Wellness companies

#70of 351
Top 20% · Top Tier
#1 (best)#351 (worst)
#68Peer
#69Peer
#70This company
#71Peer
#72Peer

Overall Customer Sentiment

Category Leader

82% of reviews positive, 16% negative

82%
positive
  • Positive82%
  • Neutral2%
  • Negative16%

Sentiment Balance

Covering August 2023 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 415 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2023.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
19.2%
Customer Support
18.5%
Delivery Shipping
16.1%
Loyalty
15.9%
Response Speed
9.2%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW15/100
15/100
signal score
  • Built from a negative-review share of 25.0% across this company's analyzed reviews.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
88.0%
4
5.7%
3
1.9%
2
1.4%
1
2.9%

Based on 418 analyzed reviews. Sentiment is improving: 100.0% of reviews in the last three months were positive, compared with 92.9% in the three months before that.

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