The PM PrepCast

Professional Certification & Skills • United Statesproject-management-prepcast.com

Review data last updated August 10, 2026.

Request Custom AnalysisSign up free to see everything

Based on public reviews and response behavior.

Overall Score

52/100

+15.4 vs. last month4.68 ★ average rating · 536 reviews

Competitive Performance Rank

Among fully-analyzed Professional Certification & Skills companies

#223of 281

Top 79% · Bottom Tier

#1 (best)#281 (worst)

#221Peer

#222Peer

#223This company

#224Peer

#225Peer

Overall Customer Sentiment

Below Average

80% of reviews positive, 19% negative

80%

positive

Positive80%
Neutral1%
Negative19%

Sentiment Balance

Covering February 2023 — 13 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 92% of reviews in this period, with 8% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 526 reviews across the months with enough data to chart reliably (min 3/month), most recent: February 2023.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

39.4%

Product Quality

18.4%

Loyalty

13.6%

Onboarding

7.4%

Pricing

7.3%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW17/100

17/100

signal score

•Built from a negative-review share of 23.0% across this company's analyzed reviews.
•2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating

5★

82.3%

4★

10.8%

3★

3.0%

2★

0.9%

1★

3.0%

Based on 536 analyzed reviews. Sentiment is improving: 100.0% of reviews in the last three months were positive, compared with 86.7% in the three months before that.

Unlock full insights