Based on public reviews and response behavior.
Among fully-analyzed Healthcare & Medical companies
86% of reviews positive, 12% negative
Covering January 2017 — 77 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 13% negative and 1% neutral.
Showing 578 reviews across the months with enough data to chart reliably (min 3/month), most recent: January 2017.
Sentiment has been holding steady over the period shown.
Share of theme mentions
Most feedback concerns Customer Support.
Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.
Star split and recent-versus-earlier sentiment.
Based on 600 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.
