Customereye

Plastic Bag Partners

Professional Services • Bayville, NJplasticbagpartners.com

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

64/100
−18.3 vs. last month4.67 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Professional Services companies

#123of 517
Top 24% · Top Tier
#1 (best)#517 (worst)
#121Peer
#122Peer
#123This company
#124Peer
#125Peer

Overall Customer Sentiment

Category Leader

75% of reviews positive, 24% negative

75%
positive
  • Positive75%
  • Neutral2%
  • Negative24%

Sentiment Balance

Covering November 2020 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 590 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2020.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
24.3%
Product Quality
18.2%
Response Speed
17.4%
Customer Support
11.3%
Pricing
8.5%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH55/100
55/100
signal score
  • •Built from a negative-review share of 38.3% across this company's analyzed reviews.
  • •1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5★
84.2%
4★
6.8%
3★
4.3%
2★
1.7%
1★
3.0%

Based on 600 analyzed reviews. Sentiment is slipping: 66.7% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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