Nilecorp

General Retail & Marketplaces • City of Industrynilecorp.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

50/100

+1.8 vs. last month4.61 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed General Retail & Marketplaces companies

#215of 359

Top 60% · Mid Pack

#1 (best)#359 (worst)

#213Peer

#214Peer

#215This company

#216Peer

#217Peer

Overall Customer Sentiment

Mid Pack

77% of reviews positive, 21% negative

77%

positive

Positive77%
Neutral2%
Negative21%

Sentiment Balance

Covering November 2019 — 16 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 88% of reviews in this period, with 13% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 596 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2019.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

22.8%

Product Quality

20.2%

Pricing

13.1%

Response Speed

12.7%

Loyalty

12.2%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Problem Resolution, making up 2.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH49/100

49/100

signal score

•Built from a negative-review share of 30.0% across this company's analyzed reviews.
•2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating

5★

79.0%

4★

9.7%

3★

7.0%

2★

1.5%

1★

2.8%

Based on 600 analyzed reviews. Sentiment is slipping: 25.0% of reviews in the last three months were positive, compared with 96.1% in the three months before that.

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