Based on public reviews and response behavior.
28 reviews.
Pet Products & Supplies average: score 62.8, rating 4.25 stars, reply rate 35.6%, over 1,157 ranked companies · benchmark 9 Oct 2026
Score
51.1
Industry average 62.8
11.7 below average
Rating
3.82
Industry average 4.25
0.43 below average
Reply rate
—
Industry average 35.6%
not measured
Not ranked
fewer than 50 reviews
57% of reviews positive, 43% negative
Covering October 2025 — 7 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 43% of reviews in this period, with 57% negative and 0% neutral.
Share of theme mentions
Themes extracted from 28 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,157 ranked companies in Pet Products & Supplies (benchmark 9 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.164 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
