Based on public reviews and response behavior.
100 reviews over 842 days (about 3.6 per month). Busiest month: 46% of reviews. Languages: en 99%, unknown 1%.
These figures describe an earlier period, not the last 12 months.
Home Services average: score 69.6, rating 4.60 stars, reply rate 47.3%, over 1,412 ranked companies · benchmark 6 Oct 2026
Score
64.1
Industry average 69.6
5.5 below average
Rating
4.06
Industry average 4.60
0.54 below average
Reply rate
—
Industry average 47.3%
not measured
Not ranked
no reviews in the last 12 months
75% of reviews positive, 25% negative
Covering January 2020 — 9 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 11% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,412 ranked companies in Home Services (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 4% of reviews against an industry average of 47%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Product Quality" is the strongest recurring theme in the reviews: 59 mentions with a sentiment score of 77.35/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
