Based on public reviews and response behavior.
150 reviews over 1,830 days (about 2.5 per month). Busiest month: 19% of reviews. Languages: en 99%, da 1%, unknown 1%.
These figures describe an earlier period, not the last 12 months.
Pet Products & Supplies average: score 62.8, rating 4.25 stars, reply rate 35.6%, over 1,157 ranked companies · benchmark 6 Oct 2026
Score
40.5
Industry average 62.8
22.3 below average
Rating
1.71
Industry average 4.25
2.54 below average
Reply rate
—
Industry average 35.6%
not measured
Not ranked
no reviews in the last 12 months
34% of reviews positive, 64% negative
Covering January 2021 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 150 analysed reviews.
Included in the full report
Unlock the full report — $4.99Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,157 ranked companies in Pet Products & Supplies (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.341 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 0% of reviews against an industry average of 36%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
