Based on public reviews and response behavior.
100 reviews over 955 days (about 3.2 per month). Busiest month: 18% of reviews. Languages: en 95%, unknown 5%.
These figures describe an earlier period, not the last 12 months.
Software & Web Services average: score 60.2, rating 4.08 stars, reply rate 34.7%, over 2,849 ranked companies · benchmark 14 Oct 2026
Score
64.9
Industry average 60.2
4.7 above average
Rating
4.75
Industry average 4.08
0.67 above average
Reply rate
—
Industry average 34.7%
not measured
Not ranked
no reviews in the last 12 months
94% of reviews positive, 6% negative
Covering March 2022 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,849 ranked companies in Software & Web Services (benchmark 14 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.160). Review the worst months in the trend data to identify specific operational or product issues.
"Customer Support" is the strongest recurring theme in the reviews: 50 mentions with a sentiment score of 88.45/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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