Based on public reviews and response behavior.
93 reviews over 3,013 days (about 0.9 per month). Busiest month: 23% of reviews. Languages: en 96%, unknown 4%.
Pet Products & Supplies average: score 62.8, rating 4.25 stars, reply rate 35.6%, over 1,157 ranked companies · benchmark 6 Oct 2026
Score
61.9
Industry average 62.8
0.9 below average
Rating
4.81
Industry average 4.25
0.56 above average
Reply rate
—
Industry average 35.6%
not measured
Among ranked Pet Products & Supplies companies
Only companies with enough recent, scoreable reviews are ranked.
95% of reviews positive, 5% negative
Covering December 2018 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 93 analysed reviews.
Included in the full report
Unlock the full report — $4.99Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,157 ranked companies in Pet Products & Supplies (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 6% of reviews against an industry average of 36%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Product Quality" is the strongest recurring theme in the reviews: 49 mentions with a sentiment score of 95.50/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
