Based on public reviews and response behavior.
50 reviews over 4,446 days (about 0.3 per month). Busiest month: 12% of reviews. Languages: en 94%, unknown 6%.
Professional Services average: score 63.2, rating 4.35 stars, reply rate 43.6%, over 1,368 ranked companies · benchmark 15 Oct 2026
Score
56.7
Industry average 63.2
6.5 below average
Rating
3.92
Industry average 4.35
0.43 below average
Reply rate
—
Industry average 43.6%
not measured
Among ranked Professional Services companies
Only companies with enough recent, scoreable reviews are ranked.
70% of reviews positive, 26% negative
Covering July 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 50 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,368 ranked companies in Professional Services (benchmark 15 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.202). Review the worst months in the trend data to identify specific operational or product issues.
"Customer Support" is the strongest recurring theme in the reviews: 30 mentions with a sentiment score of 81.40/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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